The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process.

We have implemented a fix for the issue and are currently monitoring the results to ensure stability. We’ll provide a final update once we’re confident that the issue is fully resolved. Thank you for your patience.

We have identified that the current packet loss and high latency affecting India-based services are being caused by an upstream routing issue with Bharti Airtel.

Specifically, the disruption is occurring at the international transit level, impacting traffic exiting or entering the Indian network.

Our team is now working on implementing a solution. We expect to have a resolution soon and will keep you updated on our progress.